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To update your billing details, contact our sales team with your order number and the updated information. We’ll confirm once changes have been made.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: [email protected], a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.

Yes. We offer a full 12 months return-to-base warranty on all new parts and a 3 months return-to-base warranty on all reconditioned and used parts. So, if you have any problems within the specified warranty period from the date of delivery, please contact our sales team who will be happy to help and explain what you need to do next. We guarantee items are in working condition unless stated otherwise.

We stock an extensive range of parts from over 40992 brands, including new, reconditioned, and used automation components. Our collection features products from SAID-BURGESS CONTROLS, SIEMENS, ABB, SELECTRON, MITSUBISHI, among others. If you can’t find the part you need, don’t worry! Thanks to our global network of specialist suppliers, we can offer tailored quotes, even for parts not listed on our website. Explore our range of new, reconditioned and used parts here.

If an item is beyond repair we assess whether it can be safely disassembled and recycled. In some cases, we use recovered components for future refurbishments to further prevent waste and conserve resources.