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If an item is out of stock, we can either repair your existing unit or source the part through our global supplier network. Contact us today to explore your options.

Orders can be changed or cancelled before shipment. Please contact our sales team as soon as possible. If your order has already been dispatched, our standard returns policy will apply.

We offer worldwide express delivery on all our products because we understand how costly and disruptive a breakdown can be. For urgent or time-critical deliveries, including Saturday options, please contact our customer service team.

Choosing to repair instead of replace automation parts helps reduce costs, minimise downtime, and extend the life of your equipment. It also supports your corporate sustainability goals and demonstrates a commitment to responsible operations and corporate social responsibility, helping build trust in your brand and setting your business up for long-term success.

Yes. We offer a full 12 months return-to-base warranty on all new parts and a 3 months return-to-base warranty on all reconditioned and used parts. So, if you have any problems within the specified warranty period from the date of delivery, please contact our sales team who will be happy to help and explain what you need to do next. We guarantee items are in working condition unless stated otherwise.