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You can track your shipment using the tracking number in your Shipment Notification email. For any updates or issues, please contact our support team.

Shipping typically takes 1-4 weeks depending on your location and the service level selected. Stock items usually ship within 48 hours of payment. Please note that external factors like customs or carrier delays may affect final delivery time.

Can’t find your answer? Here’s how to contact us.

Simply search for the part number you require in our search bar, which will take you straight to the product page. You can then fill out a simple enquiry form to swiftly receive a comprehensive quote. Call Us – Speak directly to a dedicated Sales Team who can answer any questions and provide a quote within minutes.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: [email protected], a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.