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Repairing extends the usable life of your equipment, avoids unnecessary landfill waste, and is often significantly more cost-effective than buying new. Our expert technicians identify and fix faults to a high standard, and every repair comes with a warranty – making it a smart, sustainable alternative that saves you money and reduces waste. Find out more in this blog post.

Yes. We offer a full 12 months return-to-base warranty on all new parts and a 3 months return-to-base warranty on all reconditioned and used parts. So, if you have any problems within the specified warranty period from the date of delivery, please contact our sales team who will be happy to help and explain what you need to do next. We guarantee items are in working condition unless stated otherwise.

Shipping typically takes 1-4 weeks depending on your location and the service level selected. Stock items usually ship within 48 hours of payment. Please note that external factors like customs or carrier delays may affect final delivery time.

If an item is out of stock, we can either repair your existing unit or source the part through our global supplier network. Contact us today to explore your options.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: [email protected], a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.