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Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: accounts@mizenautomation.com, a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.

To update your billing details, contact our sales team with your order number and the updated information. We’ll confirm once changes have been made.

Many of our new, refurbished, and hard-to-find obsolete automation parts vary in price due to global supply and demand changes. Because of this, we don’t display fixed prices online. Instead, we provide tailored quotes to ensure you get the most accurate and competitive price. Submit an enquiry today to receive your personalised quote.

Yes, any customs charges or local taxes are your responsibility. We do not cover or manage these costs.

All new parts come with a 12-month return-to-base warranty, reconditioned and used parts have a 3-month return-to-base warranty. If your item fails within the first 14 days, we’ll replace it or issue a full refund, including shipping. After 14 days, our standard warranty applies.