100SXV15M

Orders can be changed or cancelled before shipment. Please contact our sales team as soon as possible. If your order has already been dispatched, our standard returns policy will apply.

Yes. All items are tested and inspected before dispatch. If a fault develops during the warranty period, you can return the item for repair or replacement.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: [email protected], a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.

Shipping costs depend on your location, chosen carrier, and service level. All shipping charges are clearly outlined in your quotation before you confirm your order.

Repair times depend on the fault and parts availability, but we aim for a fast turnaround. If a repair takes too long, we’ll offer a replacement or refund. For exact time frames, please contact us directly.