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If your return is approved and a replacement is not available, we’ll issue a refund for the full amount you paid, including shipping. Refunds are processed promptly after we receive and inspect the returned item.

Absolutely. After your order ships, we’ll send you a Shipment Notification email that includes the carrier’s name and a tracking link. You can follow your order status directly or contact us for help.

Yes. We work with top global repair partners and offer a “No Fix, No Fee” policy. If a part cannot be fixed, only a small assement fee will apply.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: [email protected], a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.

Reconditioned parts offer significant cost savings, are fully tested for functionality and come with a warranty. They’re ideal when new parts are unavailable or when keeping costs low is a priority. Not sure if a reconditioned part is right for you? Contact our team for advice.