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If your item fails during the warranty period, you’ll need to send it back to us. We’ll repair or replace it, then return it to you at no extra cost.

We stock an extensive range of parts from over 41013 brands, including new, reconditioned, and used automation components. Our collection features products from CARLO GAVAZZI, EMERSON, BRAY, ALLEN BRADLEY, among others. If you can’t find the part you need, don’t worry! Thanks to our global network of specialist suppliers, we can offer tailored quotes, even for parts not listed on our website. Explore our range of new, reconditioned and used parts here.

Repair times depend on the fault and parts availability, but we aim for a fast turnaround. If a repair takes too long, we’ll offer a replacement or refund. For exact time frames, please contact us directly.

Yes! We’re always looking for surplus or decommissioned automation hardware from businesses. If your company is upgrading or clearing out equipment, we may be able to refurbish and reuse those parts, turning potential waste into valuable, working components. Get in touch today to discuss options.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: accounts@mizenautomation.com, a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.