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Contact our sales team within the warranty period. They’ll guide you through the return process and let you know the next steps.

Choosing to repair instead of replace automation parts helps reduce costs, minimise downtime, and extend the life of your equipment. It also supports your corporate sustainability goals and demonstrates a commitment to responsible operations and corporate social responsibility, helping build trust in your brand and setting your business up for long-term success.

Reconditioned parts offer significant cost savings, are fully tested for functionality and come with a warranty. They’re ideal when new parts are unavailable or when keeping costs low is a priority. Not sure if a reconditioned part is right for you? Contact our team for advice.

We supply a wide range of businesses, from small manufacturers to leading industrial companies. Trusted by names like Fonterra, Lion, Carter Holt Harvey, and Meridian Energy, we help keep automation systems running smoothly across industries. Whether you’re after a single hard-to-find part or full system support, our team is ready to assist.

All new parts come with a 12-month return-to-base warranty, reconditioned and used parts have a 3-month return-to-base warranty. If your item fails within the first 14 days, we’ll replace it or issue a full refund, including shipping. After 14 days, our standard warranty applies.