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To ensure you receive the correct item, please provide the exact part number or model when filling out the enquiry form. Our team will verify the details before you place your order. Not sure what you need? Get in touch – we’ll help you find the right part.

Absolutely. After your order ships, we’ll send you a Shipment Notification email that includes the carrier’s name and a tracking link. You can follow your order status directly or contact us for help.

Repairing extends the usable life of your equipment, avoids unnecessary landfill waste, and is often significantly more cost-effective than buying new. Our expert technicians identify and fix faults to a high standard, and every repair comes with a warranty – making it a smart, sustainable alternative that saves you money and reduces waste. Find out more in this blog post.

After submitting a repair request form, we’ll send full shipping instructions, including the correct address and documentation needed.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: [email protected], a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.