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As our parts are available in different condition – new, reconditioned, or used – the item you receive may differ from stock images. To avoid confusion, we don’t display generic product photos online. However, we’re happy to send specific images upon request.

Absolutely. After your order ships, we’ll send you a Shipment Notification email that includes the carrier’s name and a tracking link. You can follow your order status directly or contact us for help.

At Mizen Automation, we actively reduce industrial waste by repairing and refurbishing faulty automation hardware instead of sending it to landfill. Our approach helps businesses extend the life of their equipment, cut costs, and reduce their environmental footprint, all without compromising on performance.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: [email protected], a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.

We offer worldwide express delivery on all our products because we understand how costly and disruptive a breakdown can be. For urgent or time-critical deliveries, including Saturday options, please contact our customer service team.