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Yes, you can. If you’d prefer to use your own carrier, please contact our sales team and provide your account details and required service level. A packing and handling fee may apply. Please note that we are not responsible for any loss or damage during transit when using your own shipping provider.

Yes. We work with top global repair partners and offer a “No Fix, No Fee” policy. If a part cannot be fixed, only a small assement fee will apply.

All items are securely packed to meet international shipping standards. Orders are dispatched from our warehouse using trusted logistics services like FedEx, DHL, or other approved carriers.

As our parts are available in different condition – new, reconditioned, or used – the item you receive may differ from stock images. To avoid confusion, we don’t display generic product photos online. However, we’re happy to send specific images upon request.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: [email protected], a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.