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Repair times depend on the fault and parts availability, but we aim for a fast turnaround. If a repair takes too long, we’ll offer a replacement or refund. For exact time frames, please contact us directly.

Yes. All items are tested and inspected before dispatch. If a fault develops during the warranty period, you can return the item for repair or replacement.

If your return is approved and a replacement is not available, we’ll issue a refund for the full amount you paid, including shipping. Refunds are processed promptly after we receive and inspect the returned item.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: [email protected], a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.

We stock an extensive range of parts from over 40968 brands, including new, reconditioned, and used automation components. Our collection features products from DANFOSS, SAID-BURGESS CONTROLS, AEG, TOSHIBA, BENTLY NEVADA, WEG, PACIFIC SCIENTIFIC, among others. If you can’t find the part you need, don’t worry! Thanks to our global network of specialist suppliers, we can offer tailored quotes, even for parts not listed on our website. Explore our range of new, reconditioned and used parts here.