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Choosing to repair instead of replace automation parts helps reduce costs, minimise downtime, and extend the life of your equipment. It also supports your corporate sustainability goals and demonstrates a commitment to responsible operations and corporate social responsibility, helping build trust in your brand and setting your business up for long-term success.

Yes. We specialise in obsolete and legacy automation parts that are no longer supported by OEMs. Contact us to check compatibility with your specific system.

If your item fails during the warranty period, you’ll need to send it back to us. We’ll repair or replace it, then return it to you at no extra cost.

Yes. We offer a full 12 months return-to-base warranty on all new parts and a 3 months return-to-base warranty on all reconditioned and used parts. So, if you have any problems within the specified warranty period from the date of delivery, please contact our sales team who will be happy to help and explain what you need to do next. We guarantee items are in working condition unless stated otherwise.

Bank Transfer – To pay for your purchase using Bank/Wire Transfer, simply instruct your bank to send the full amount as shown on our Quotation or Invoice. Please ensure you send your Quotation or Invoice number with your payment. Credit or debit card payments – We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Depending on the card type and the transaction’s value, there may be an additional charge for paying by credit card. Paypal – To pay by PayPal, please make payment to the following email address: accounts@mizenautomation.com, a 5% charge will apply. Currency – We can accept payments in most major currencies, but we prefer payments in NZ, AU, or US Dollars (NZD, AUD, or USD). Payments made in other currencies may be subject to additional charges.