300G

If an item is beyond repair we assess whether it can be safely disassembled and recycled. In some cases, we use recovered components for future refurbishments to further prevent waste and conserve resources.

We offer worldwide express delivery on all our products because we understand how costly and disruptive a breakdown can be. For urgent or time-critical deliveries, including Saturday options, please contact our customer service team.

Contact our sales team within the warranty period. They’ll guide you through the return process and let you know the next steps.

Repairing extends the usable life of your equipment, avoids unnecessary landfill waste, and is often significantly more cost-effective than buying new. Our expert technicians identify and fix faults to a high standard, and every repair comes with a warranty – making it a smart, sustainable alternative that saves you money and reduces waste. Find out more in this blog post.

All new parts come with a 12-month return-to-base warranty, reconditioned and used parts have a 3-month return-to-base warranty. If your item fails within the first 14 days, we’ll replace it or issue a full refund, including shipping. After 14 days, our standard warranty applies.